Cortex

Integrated Communications Control System, seamlessly merging radio dispatch, telephone call handling, video monitoring and web services into a powerful networked communications tool both in the Control Room and at remote or mobile locations.

CORTEX is a TETRA-enabled Software Integrated Communications Control System (SICCS) used in over 80 mission-critical control rooms around the world. CORTEX seamlessly merges radio dispatch, telephone call handling, access control and video monitoring into a single user friendly touchscreen interface. With its integration to Command & Control (CAD) systems it enables control room operators to conduct their duties effortlessly in a stressful environment.

Key Features

  • Intuitive - the touchscreen user interface has been designed by users for users, is fully featured whilst simple to operate and requires very little training.
  • Cost effective - no centralised proprietary hardware required with all software running on standard Commercial of the Shelf (COTS) servers and PCs.
  • Resilient - distributed architecture with intelligent clients, capable of remaining operational even when primary server, secondary server and the network fails.
  • Scalable - very easy to add additional workstations. Capable of supporting very large control rooms (500+ seats) yet also viable for smaller control rooms with only 3 seats.
  • Flexible Free-Seating - any operator can sit at any workstation, in any control room and automatically be presented with the resources needed to fulfil their role.
  • WAN Connectivity - intelligent VoIP routing allows workstations to be placed anywhere there is a WAN connection back to the servers (e.g. ADSL, satellite)
  • TETRA integration - support for a mixture of direct connections to leading TETRA infrastructures and via Fixed Mobile Radio terminals.
  • Telephony Integration - compatible with a wide variety of telephony switches (PBXs) and Automatic Call Distribution (ACD) solutions from providers such as Avaya Nortel, Alcatel, Cisco, Mitel, Aastra Ericsson and Siemens. CORTEX supports TDM, IP and softphone telephony.
  • Command & Control / Computer Aided Dispatch - interfaces allow C&C/CAD systems to automatically display caller’s details (name, address, GPS location) for emergency calls as well as being able to send and receive SDS / Status messages and initiate telephone and TETRA calls from the C&C/CAD application.
  • Multilingual - allows operators to dynamically switch to display their preferred language.