LTE  |   Control rooms  |  2021-09-30

IWCE 2021 | InterTalk Cloud Dispatch Now Natively Integrated With ESChat

Source: The Critical Communications Review | Gert Jan Wolf editor

InterTalk and ESChat announced a native SDK integration between ESChat's broadband PTT service, and InterTalk's SaaS-based Cloud Dispatch console system.

The two companies will be demonstrating the integration at their respective exhibits at the International Wireless Communication Expo (IWCE), held 27-30 September in Las Vegas, NV.

"ESChat is a leader in public safety broadband PTT, and an obvious partner to add to our vision of a truly cloud-based dispatch console" said Bryan Wiens, Senior Product Manager, Cloud Services for InterTalk. "Cloud Dispatch enables full dispatch functionality and interconnect from anywhere with network access, removing the tether to the public safety control room. Now, with ESChat built into the Cloud Dispatch UX, dispatchers have even more power to manage emergency situations."

This integration is the latest feature to be added to Cloud Dispatch, which also interconnects to analog radio, P25, and telephony systems used by crit-comms agencies.

"We can now offer a cloud-based dispatch-as-a-service console product to our customers" said Josh Lober, President of ESChat. "This enables encrypted broadband PTT, patching with LMR, instant call recording and location mapping within the console, simplifying the dispatcher's workflow."

The Cloud Dispatch console can be seen at InterTalk (booth # 457) and ESChat (booth # 557) at IWCE.