Control rooms  |  2024-01-19

Everbridge Unveils Control Center Responder Mobile App at Intersec

Source: The Critical Communications Review | Gert Jan Wolf editor

The introduction of the Everbridge Control Center Responder mobile app revolutionizes incident management by extending control room capabilities to responders in the field.

Everbridge, Inc. (Nasdaq: EVBG), the global leader in critical event management (CEM) and national public warning software solutions, announced a series of milestones for its Physical Security Information Management (PSIM) solution Control Center, affirming the company’s steadfast commitment to strengthening global organizational resilience.

At this weeks' Intersec Dubai, Everbridge showcased a live demonstration of its market-leading Control Center solution and the company’s new Control Center Responder mobile app.

The recent introduction of the Everbridge Control Center Responder mobile app revolutionizes incident management by extending control room capabilities to responders in the field. The new, innovative application ensures seamless collaboration, offering real-time access to alerts for users outside the control room. Mobile users can actively contribute to incident resolution by creating alerts that demand immediate attention from control room operators, fostering efficient communication and a rapid response. By bridging the gap between control rooms and mobile users, the Control Center Responder mobile app significantly enhances response times and overall incident outcomes. The Control Center Responder app is available for download for iOS and Android.

“In an increasingly unpredictable world, best-in-resilience organizations are equipped to minimize the impact of critical events on their people and operations,” said David Wagner, Chief Executive Officer at Everbridge. “ For many organizations, as their operations continue to grow – involving more systems, more data, and many more users – physical security management can be a daunting task. When a critical event unfolds and information floods your organization, it can be overwhelming. Everbridge Control Center provides an effective unified platform to get the right information to the right people at the right time to protect your employees and facilities and ensure operational continuity.”

Furthermore, Everbridge achieved ISO 27001 certification for Control Center in 2023, further establishing the company as a trusted partner in safeguarding sensitive information and ensuring the highest standards in information security.


“Securing ISO 27001 certification is important for Everbridge Control Center customers as it provides assurance to stakeholders that their data is being protected in a comprehensive and effective manner,” stated Brian Barney, Chief Product Officer at Everbridge. “It helps to mitigate risk and reduce the likelihood of data breaches, which can have serious consequences for both the software provider and its customers. Our ISO 27001 certification meets the regulatory and compliance requirements needed by our customers, particularly in industries that handle sensitive data such as healthcare, finance, and government.”