RapidSOS and Zetron Partner to Provide Enhanced Location to 9-1-1 Call Takers and First Responders Using Zetron MAX Call-Taking

Zetron, a leading provider of mission-critical communication solutions worldwide, and RapidSOS today announced a strategic partnership to provide public safety agencies that use Zetron call-taking software, CAD, and radio consoles with accurate location and additional caller information from the RapidSOS Data Clearinghouse. Through this partnership, Public Safety Answering Points (PSAPs) working with Zetron will soon be able to harness data from the RapidSOS Clearinghouse — including accurate handset location from all smartphone location sensors.

Millions of smartphones and other connected devices transmit precise device-based hybrid location and additional caller information to the RapidSOS Clearinghouse when a 9-1-1 call or other request for emergency is made. Through the RapidSOS integration, PSAPs using Zetron mission-critical communications solutions will be able to query the RapidSOS Clearinghouse when a Wireless Call is received, in order to retrieve supplementary location and additional caller information through NG9-1-1 delivery mechanisms.

“We are thrilled to partner with RapidSOS to provide new capabilities to our customers,” said Alice Johnson, Zetron MAX Call-Taking product manager. “RapidSOS is offering exciting opportunities for integrations into Zetron products from call-taking to dispatching to responder devices.”

"We are excited to partner with Zetron to provide call takers and first responders with more data on mobile callers than ever accessible before,” said Michael Martin, CEO of RapidSOS. “This partnership will allow for unprecedented data connectivity from user device to responder device — marking a transformation in how 9-1-1 call takers and first responders respond to mobile callers.”