Carbyne Appoints Colby Proffitt as Chief Marketing Officer, Strengthening Position as a Leading Innovator in Emergency Communications

Carbyne, a global leader in mission-critical contact center solutions, today announced the appointment of Colby Proffitt as Chief Marketing Officer (CMO). Drawing on extensive experience in tech marketing, as well as direct support of various public sector agencies, Proffitt joins Carbyne to help revolutionize emergency response across state, local, and municipal public safety agencies as well as enterprise sectors such as transportation, oil & gas, and public utilities. 

Carbyne’s integrated, cloud-native platform unifies voice, video, data, and text while also offering advanced services such as call triage, immediate translation/transcription services, and breadcrumbs to track moving individuals, empowering call centers to respond to emergencies more effectively. Proffitt’s experience bringing numerous SaaS platform solutions to the market, resulting in both company growth and customer success, positions him as a driving force behind Carbyne’s continued customer expansion and loyalty.

“I’ve dedicated my career to supporting mission-driven organizations,” said Proffitt. “The combination of Carbyne’s innovative platform and its deep-rooted commitment to customer success resonates with my belief in challenging the status quo to deliver mission-critical, life-saving solutions.”

Chris Hill, Carbyne’s Chief Operating Officer (COO), emphasized the significance of this strategic hire, “Our continued growth and success calls for world-class leadership. Bringing on a CMO with Proffitt’s background in high-stakes environments underscores our commitment to transforming global emergency infrastructure.”

Amir Elichai, Carbyne’s Founder and CEO, highlighted the company’s commitment to innovation, “We founded Carbyne to give communities, governments, and enterprises a faster, more advanced, and integrated way to respond to crises. Colby’s expertise goes beyond marketing – having directly supported tech adoption inside the Pentagon, and across numerous civilian agencies, as well as state and local organizations, his commitment to driving innovation within complex, mission-focused verticals will be invaluable as we expand our solutions and partner with new agencies and organizations around the world.”

Proffitt’s prior senior leadership roles in the tech sector involved deploying crucial solutions for diverse organizations, ranging from national security and government agencies to critical infrastructure and public safety. In joining Carbyne, Proffitt brings that same commitment to a new frontier—empowering communities with life-saving emergency communication tools globally.