Eurofunk Kappacher takes next step towards the future and innovation of incident management

In today’s world, technological development has an impact that shapes our society. The need for new and more features in classic IT hardware or software, as well as for mobile phones and consumer appliances is ever increasing – in ever shorter cycles.

This also includes Eurofunk Kappacher's products for incident management and communication systems. Especially in these fields, one has to manage the necessary balancing act between protecting the investments of existing systems and investing in innovations for public safety.

With regard to their ELDIS 3 incident management system, Eurofunk have again made a step towards the future and innovation, with its latest 2.0.6 release. With immediate effect ELDIS 3 uses the latest Microsoft.NET Framework. This provides an even more powerful and future-proof platform for the consistent development of the product. According to Eurofunk, this is a logical step, following the use of the latest framework, is the discontinuation of Windows XP support, which is now considered an outdated and, from an IT security aspect, unsafe operating system.

The future reliability, concerning the downstream operating system platforms is also associated with this. This means that a change to the latest technology is also the basis for supporting Windows 10, which is heavily advertised by Windows, as quickly as possible. The Austrian tech company expect to plan the release of ELDIS 3 in the 1st quarter of 2016. Windows 10 will therefore be the primarily supported operating system, with which development and tests will take place. Windows 7, with its widespread distribution, will remain in the focus of our quality assurance.

Due to Microsoft’s free upgrade policy, OS Windows 8 will only be distributed to a lesser extent. In consequence, potential compatibility issues involving Windows 8 will have a lower priority. Not only the base of ELDIS 3 is being worked on diligently; the functionality was also extended again in recent months. For the PA system sound propagation, both a text-to-speech [?TTS?] announcement and an extensive audio module was implemented in order to achieve a fully-automated alerting of responders, providing relief to the operation centre staff.

The scope of performance for alarm management was also extended. For example, among other things, the logic in conjunction with main and single alarm detectors was implemented in order to simplify user-processing of related detectors during an incident. Also, the number of supported interfaces has also increased. The most important new interfaces include Siemens FS20, Siemens CIC3000, Securiton OPC video interface, an interface for controlling IP power strips and the telephone alarm server interface for ideally supporting the latest fully-redundant product generation and their performance characteristics.

For the future, Eurofunk's roadmap includes the integration of a new business intelligence module. Here, customers will receive extensive reporting options, as well as live-dashboards for an improved overview of the current capacity of the operation centre. Furthermore, in the close future, Eurofunk will launch optimized standard order capturing and schedule monitoring as well as the support of WMTS data sources, and an optimized character function for the GEO module.