Telex upgrades C-Soft consoles to support Southern Linc’s new 4G LTE Mission Critical network

Southern Linc, a subsidiary of Southern Company, recently completed the replacement of their 2G iDEN (Integrated Digital Enhanced Network) with a new mission-critical 4G LTE Advanced network known as CriticalLinc. To facilitate the transition to the new network, Telex upgraded existing C-Soft dispatch consoles for Southern Company electric utilities and government agencies that use PTT (push-to-talk) communications to dispatch field forces. Southern Linc Engineering Operations Manager Tom Bedics and his team worked directly with Telex and with wireless handset manufacturer Sonim Technologies, Inc. to develop a console interface for the CriticalLinc network’s new PTT application.

“Dispatchers at our power companies, Alabama Power, Georgia Power and Mississippi Power, as well as our government customers, were already using Telex C-Soft consoles, which are computer-based,” noted Tom Bedics. “What we needed was an upgrade to the software on the consoles themselves, to connect the new LTE network to the console. Telex worked directly with us and with Sonim to develop the needed software coding for the consoles to connect to our Sonim handsets in the field.”

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