Motorola Solutions Acquires Next-Generation Control Room Capabilities from Cyfas

MACS is an innovative unified communications platform for the next generation of control rooms and this acquisition is part of Motorola Solutions´ continued investment to deliver smart public safety to users in Great Britain. MACS provides enhanced ICCS functionality, supporting critical control room operations such as dispatching and telephone call handling, and helping to ensure rapid emergency responses.

The integration of MACS into Motorola Solutions will fundamentally enable a new deployment model for ICCS solutions, allowing customers to move from a hardware-centric delivery model to a flexible software based and secure cloud solution. This will allow significant benefits such as reduced IT maintenance costs, on-demand capacity expansion and pay-per-use billing.

“The acquisition will bring a new cloud-based solution option to the market, extending the company’s next generation control room footprint and helping agencies prepare for a multi-technology environment,” said Tom Guthrie, vice president, Smart Public Safety Solutions at Motorola Solutions.

Great Britain’s Emergency Services Network (ESN) has changed the landscape for ICCS solutions, driving the need for a unified multi-technology environment that seamlessly interoperates with both broadband and existing TETRA networks. MACS provides this interoperability and is ready to be incorporated into ESN using cloud-based architecture that is scalable and can be optimised for cloud-based deployments. The platform simplifies control room migration, reduces upgrade disruption and improves scalability.

“Cloud architecture is the key enabler for control rooms undergoing a digital transformation. In addition to removing the need to manage and maintain on-site IT infrastructure, the cloud architecture improves agility, making it the perfect technology to transform control room operations,” said Guthrie.