Smith County TX, approves new dispatch software from Genesis

The Smith County Commissioners Court this week, approved new dispatch software from Genesis. County Sheriff Larry Smith said he believes the new software could potentially be a “game changer.” Until today, the sheriff’s office has to contact the cell phone companies to ping someone’s phone to get their approximate location. With the new Genesis PULSE software, things have become more easy as the software includes a real-time tracking component. PULSE knows where first responders are located and through its integration with Waze, displays known road closures, traffic crashes, or weather alerts that could cause impediments during responses. With its RapidSOS integration, Genesis PULSE will display precise locations of 9-1-1 callers that are using an Apple device, enabling first responders to quickly locate them.

County Judge Nathaniel Moran agreed that the program would be a game changer for the county’s law enforcement and emergency management personnel. He said the data would also help the county document when and where first responders are during FEMA response events.

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