Digital policing requires extensive collaboration

Two-way digital communications between Hawaii residents and local law enforcement agencies could have eliminated 38 minutes of fear on Jan. 13, said Mark Forman, global leader, vice president and general manager of Unisys’ Public Sector. After an employee chose the wrong option from a drop-down menu during an preparedness drill, Residents had no one to call to find out if the warning of a missile attack was real, which is a lesson "emergency response entities will make a part of their planning assumption now," Foreman said. "It’s made people aware that you have to have a two-way street now, that [one-way communication] creates so much anxiety if you have an error.”

Nearly 60 percent of U.S. respondents to Unisys’ 2017 Safe Cities survey said they want communication with police to be easier, faster and more convenient, survey results show. Two main ways people want to communicate with police are through text-to-911 and the apps on their smartphones, Foreman said. More specifically, 79 percent of U.S. respondents said they would be willing to submit digital photos to law enforcement to use as evidence, and 65 percent would be willing to provide evidence via text messaging.

https://gcn.com/articles/2018/02/05/digital-policing.aspx