Awards will give families unique insight into work of control room heroes during unprecedented year

Control room heroes can share their achievements with their families during a prestigious virtual awards event recognising their vital service to the public during a year of unprecedented challenges.
Nominations for the fourth annual APD Control Room Awards are now open, providing a valuable opportunity to shine a light on the inspiring work of control room teams and individuals.

The awards, organised by control room technology leader APD Communications, will take place on 14 May as an online event, due to COVID-19 restrictions, and provide a socially distanced night to remember for the unsung heroes of the control room.

APD Managing Director Mike Isherwood will announce ten award winners on the night, including the Community Champion Award, which will be chosen via an interactive vote by those participating in the event.

APD Commercial Director Rhiannon Beeson said: “We are aware of the enormous pressures control room teams have been under during what continues to be an incredibly challenging time.
“Throughout the pandemic, control rooms have become even busier, in part because of increased COVID-related sickness and self-isolation. Call volumes have further increased and unprecedented additional pressures have been placed on resources, but control room teams have continued to do a fantastic job in the face of adversity.

“As an online event for the first time, the awards will enable control room employees to share the evening and their achievements with their family at home. That means their loved ones will be able to gain a unique insight into the professionalism, dedication and resilience that makes the control rooms community so special.