Customer Coverage Management OSS/BSS
About
CellVision are the pioneers of CCM, with multi-department deployments of our mBOSS solutions in many leading Operator groups worldwide. Our solutions visualise existing and future network coverage and outages on web-based map interfaces designed with the end-user in mind: simple and fast for subscribers and the front desk, progressively detailed for 2nd line support and Operations/NOC. Department ‘handovers’ are made simple with accurate geo-coding of coverage complaints or enquiries. We also offer automated corporate notification solutions which help minimise disruption to the most valuable customers. For engineering and operations departments we visualise a much broader range of data enabling more efficient problem handling.
mBOSS integrates seamlessly into existing IT and Telco environments and cost effectively extends the capabilities of existing systems.
