20/20 Monitoring Solutions

The company provides call recording solutions

In today's competitive and increasingly regulated environments, organizations need every advantage available to protect themselves, attract new customers, and keep existing ones. In order to contribute to these efforts, 20/20 Monitoring specializes in providing the most up-to-date and sophisticated call recording and advanced speech analytic solutions available on the market today.

Being an independent solutions provider, our company offers unbiased advice on the "best fit" solution from industry leading manufacturers accompanied by vendor backed managed implementation and maintenance services.

Whether your call recorder needs call for a simple single location unit or a full blown network based system for a distributed environment, 20/20 Monitoring Solutions can satisfy your requirements. Our professional services and industry experience include the implementation of liability monitoring, quality assurance solutions, and advanced speech analytics that will enhance your existing call center strategy to give you that speedy ROI you've been searching for.

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