Airwave’s Insite to improve effectiveness for West Midlands

Airwave, the leading provider of critical voice and data communications to public service organisations in Great Britain, has won the contract to provide both Staffordshire Police and West Midlands Police with two powerful web-based products.

Insite - a real-time web-based management and reporting tool and asset management enterprise (AME: an asset tracking and management information system solution) - will be integrated into existing infrastructure and forms part of Airwave’s commitment to helping emergency service customers to use the service as effectively and efficiently as possible.

According to David Sangster, UK services director for Airwave, “Insite enables emergency services to obtain more value from their existing Airwave Service in order to improve both business as usual and special event operational performance. Running parallel to this is AME, which is designed to help save time and money by ensuring the whereabouts and condition of assets, such as radio equipment, is always known.”

West Midlands Police has been supporting the development of Insite for over 18 months and has invested significant time and effort to ensure the solution is fit for purpose.

Staffordshire and West Midlands joint head of ICT, Phil Lovell said: “Insite will instantly give us vital information on network usage and can identify peak usage times and training requirements that individual users may have. This, together with AME, will mean that we can generate meaningful reports showing the network usage in real time and adapt our usage as and when necessary, and manage costs.”

Source: www.airwavesolutions.co.uk