2020-01-29

Swiss Air-Rescue Rega deploys Hexagon’s computer-aided dispatch solution

Source: Hexagon
Curated by: Gert Jan Wolf - Editor-in Chief for The Critical Communications Review

Swiss Air-Rescue Rega has successfully implemented Hexagon’s industry-leading computer-aided dispatch (CAD) system. The highly integrated and comprehensive solution provides Rega’s command and control center staff with ideal capabilities for call-taking and incident management to support the more than 17,000 missions the agency completes each year.

By replacing Rega’s former end-of-life system, the new Hexagon solution modernizes the helicopter command and control center in terms of emergency call-handling, incident management, alerts, dispatch and post-incident analysis capabilities. Additionally, the integration with Rescuetrack, a leader in helicopter tracking software, equips the system with state-of-the-art geographic information system (GIS) and geodata management system features. The entire server infrastructure has also been outsourced to a hosting partner, making Rega a pioneer in Swiss public safety.

https://www.hexagonsafetyinfrastructure.com/news-and-events/news-releases/swiss-air-rescue-rega-deploys-hexagons-computer-aided-dispatch-solution