Voxlog Proffesional
Our voxlog professional and netbox recording solutions document the efforts of the operatives continuously and authoritatively as evidence, and accurately from every perspective: this of course also includes the recording of emergency calls as well as analogue radio, TETRA and IP connections.
The first assistance for controllers and dispatchers is at hand with the press of a button. Instant recall replays the last conversation without delay, as often as necessary until even the mumbled door numbers or telephone numbers have been understood beyond doubt. The further advantages and enormously high performance of voxlog professional are shown especially clearly when it comes to research. Flexible filters which, for example, can be configured to only display conversations with a specific deployment, patient or telephone-number range at a specific time of day, which were answered by a specific controller and were specially marked. Or even the intelligent keyword-spotting-module, which allows you to look through a large quantity of conversations for particular phrases or words. This of course also makes the training of controllers easier. Training can now be prepared for selected situations in a realistic and authentic way. Am I giving clear and unambiguous instructions? Which sentences are most effective for calming patients? These are questions that not only the control centre personnel, but increasingly the operatives on the spot have to ask themselves. With digital emergency call recordings from VOXTRONIC your employees will learn to communicate more efficiently and more successfully, they will have more confidence in their daily work and be able to provide the general public with a better service.
The voxlog professional system is freely scalable and thus suitable for control centres of any size. The Rescue Services frequently want solutions from a single source. VOXTRONIC meets this need with voxAlert: the readily available alarm and communications server for issuing automated alarms and information. Behind the intuitively operable web user interface which is used to define the alarm scenarios are the best technologies around. Widely-established in the uncompromisingly cost-focussed insurance sector, and in the even more safety-sensitive BOS field, voxAlert has for years now been demonstrating its reliability when it comes to alerting and informing hundreds of people and groups of people within the shortest period of time, and doing this using all means of communication available (from SMS to BOS pager services (such as POCSAG), mobile patient data recording devices, via telephone to radio and building services). With its variety of interfaces for supported alarm systems. With its selection of triggering options. With its flexible escalation and acknowledgment functions. And finally with its authoritative and characteristically reliable logging of all events.
