FREQUENTIS 3020 LifeX: Unified Communication
In many control rooms, users are facing challenges in handling many different systems. To complete typical tasks, the user has to switch from one application to the other, often having to enter the same information more than once. This makes it an inefficient, ineffective and unpleasant environment to work within, in short: not user friendly. The user must then function as a systems integrator because the actual workflow goes across applications, thus meaning a lot of actual work is spent on transferring/transcoding information from one application to the other.
Due to the open interface design of the 3020 LifeX platform, it is possible to integrate almost any information source and functionality into the control rooms operational and client solutions and guarantee interoperability between control room solutions of different organisations. Typically that is radio, telephony, multimedia and all other forms of communication from the control room to the outer world. The functionality and performance can evolve without risking the reliability of the operational services. Due to the standardised interfaces of the self-contained services, it is possible to exchange a service, whilst keeping the interface to other systems stable and unchanged.
Regardless if the specific technology is analogue or digital radio, telephony, IP data streams – or even based on the newest Long Term Evolution (LTE) standard – all voice and data channels can be managed and used in one single platform. Furthermore, the 3020 LifeX system offers very sophisticated concentrator functionality. This allows central termination of radio capacity. The various clients, which can be distributed all over in different control rooms, can then access these centrally managed channels.
3020 LifeX benefits for public safety organisations:
- Allows the user to work more efficiently by focussing on relevant tasks
- One single platform for integration of various radio technologies
- Enables migration from analogue to digital radio networks … and beyond
- Support of cross-connect of different technologies
- Offers a unique concentrator functionality for efficient usage of radio capacity
