Motorola Solutions to Deploy Innovative Broadband Push-to-Talk Service for New South Wales Telco Authority

3GPP-compliant features enable seamless voice and data communication between agencies and across borders

Motorola Solutions’ (NYSE: MSI) will work with the NSW Telco Authority (NSWTA) to provide WAVE PTX Government with Critical Connect for the state’s Emergency Services Organisations (ESOs). The new technology will extend the reach of radio communication while providing first responders with interoperable voice and multimedia communication.

WAVE PTX Government is an innovative broadband push-to-talk service that enables first responders to communicate seamlessly via voice, data and video across a variety of devices and networks, improving situational awareness, operational agility and efficiency. The service provides an extensive set of features based on the 3rd Generation Partnership Project (3GPP) industry standard for mission-critical push-to-talk (MCPTT) communication. This includes a mobile application for first responders that provides secure multimedia messaging, emergency calling, remote monitoring and live video streaming capabilities. Using Motorola Solutions’ Critical Connect service, a cloud-based interoperability gateway and infrastructure, ESOs will gain secure access to New South Wales’ Public Safety Network.

The new service represents an important milestone in shaping Australia’s future Public Safety Mobile Broadband (PSMB) capability. PSMB will provide emergency services with high-speed mobile voice and data services to improve responses during emergencies.

When emergencies occur, different agencies need to work together seamlessly to protect people and communities,” said Con Balaskas, managing director for Australia and New Zealand, Motorola Solutions. “WAVE PTX Government and Critical Connect streamline and simplify their ability to communicate, regardless of whether they use radios, smartphones or other devices that combine both technologies. This gives first responders more ways to share critical information and enables faster, more effective responses to incidents.”

The new service will be delivered as a five year, software-as-a-service contract.