Las Vegas Metro Police Department Selects Airbus DS Communications' VESTA 9-1-1 Solution
Airbus DS Communications has been selected by the Las Vegas Metropolitan Police Department (LVMPD) to upgrade the city's emergency call taking system with the VESTA 9-1-1 solution, making the municipality Next Generation ready.
An Airbus DS Communications customer since 1999, LVMPD selected the VESTA 9-1-1 solution due to the track record of its existing Airbus DS Communications system and the technical support the company provides.
"As the market leader in Public Safety communications, Airbus DS Communications continues to innovate and develop new products that deliver on our customers' evolving needs," said Mike Pavick, Vice President of Sales. "What is truly exciting for us is knowing that LVMPD is on the right path and is embracing the future of public safety communications. We are honored, at the home of VESTA, to be a part of their team and support them every step of the way."
LVMPD's new VESTA 9-1-1 solution includes 106 call taking positions responding to the approximately 3.5 million emergency and non-emergency calls received every year. The equipment configuration is geodiverse, making the system more robust in the case of a localized failure.
Michael Barnbeck, Director of Radio Systems Bureau said, "Our agency is very pleased that we are upgrading our system with a proven solution and reliable partner. We know our new system will ensure the safety of our citizens and the 42 million tourists who visit us every year. We have the right building block for next generation technology for our community."
Included in the system are a number of expanded capabilities to increase the effectiveness of the city's 9-1-1 operations. The VESTA 9-1-1 Activity View module is a powerful management tool that gives real-time insights into call volume, call duration and response times, among many others. The VESTA Analytics MIS solution will provide LVMPD advanced data mining capabilities so that supervisors know how their call center is performing at all times. Airbus DS Communications' Managed Services will remotely monitor LVMPD's VESTA 9-1-1 system 24/7 to ensure every piece is functioning at full capacity.
The agreement with LVMPD is for ten years and includes implementation, support services and full system upgrade. For more information on Airbus DS Communications, the home of VESTA, visit Airbus-DSComm.com.
