Intrado Announces Free Mapping Service with Native Support for Enhanced Emergency Data on iPhone to Reduce Response Times

Intrado Corporation, a global leader in technology-enabled services, today announced the release of Spatial Insight, a map-based interface that delivers more accurate handset location information for wireless emergency calls using Apple’s Enhanced Emergency Data (“EED”), while also simplifying the Public Safety Answering Points (“PSAP”) workflow.

Intrado will make Spatial Insight and Apple EED available to all U.S. and Canadian PSAPs at no cost, upon request when interested PSAPs indicate they are prepared to receive it. Enhanced Emergency Data uses Apple’s Hybridized Emergency Location technology to make precise, high-integrity location data available to 911 centers when users make emergency calls.

Nearly half of all 911 calls sent to PSAPs do not have the critical location coordinates available from wireless devices, slowing down response times as telecommunicators struggle to determine the exact location of the caller.

With Spatial Insight, PSAPs can receive and deliver life-saving location data to first responders via a free, technology-agnostic, and seamless interface for those manning the phones.

“Telecommunicators can now make more informed decisions and expedite emergency responses with no disruption to their existing processes,” said Jeff Robertson, Intrado Life & Safety President. “We strive to provide telecommunicators with seamless access to life-saving data on every call.”