Motorola Solutions Introduces “Service from the Start” Support Packages for Ongoing Operations of TETRA Systems, Devices

When operating in a mission-critical environment, downtime is not an option. Motorola Solutions Inc. (NYSE: MSI) is enhancing its Support Services portfolio to enable users to easily choose the best support package to help ensure their technology operates at peak performance levels while minding strict budget requirements. This streamlined approach is an expansion of the Service from the Start program that is well known for Motorola’s mobile computing and data capture portfolio and will be the new support service structure across all of Motorola’s system and device technologies.

Service from the Start is a support program ideal for customers looking to protect their technology investments.  Comprised of key service offerings, Service from the Start includes tiered service packages that can maximise system and device availability, allow decision makers to budget in advance for their technology maintenance requirements, and lower an organisation’s total cost of ownership.  From repair and technical support to security patching, Service from the Start is a holistic support program for mission-critical, two-way communication systems and devices that results in a budgeted, dependable methodology for complete network maintenance. Service from the Start is the foundation to working with organisations on a complete network lifecycle management program to keep their Motorola two-way communications systems and devices updated, upgraded and refreshed.

Bruce Brda, vice president of Global Solutions and Services, Motorola Solutions
“Service from the Start continues the tradition of excellence that Motorola Global Solutions and Services gives our customers in order to help ensure optimal system and device performance. The reliance our customers have on their mission-critical technology means that we have to provide them with service offerings that will proactively protect their networks, provide them the technical expertise needed to resolve issues and maximise system and device availability.”

Source: Motorola Solutions