2024-10-25

New Sydney Metro Stations Boost Public Safety Network Coverage

Source: The Critical Communications Review | Gert Jan Wolf editor

The opening of the Sydney Metro highlights the importance of expanding the reach of the NSW Telco Authority’s Public Safety Network (PSN), with critical In-Building Coverage (IBC) installed in the underground Crows Nest and Waterloo stations.

The opening of the Sydney Metro highlights the importance of expanding the reach of the NSW Telco Authority’s Public Safety Network (PSN), with critical In-Building Coverage (IBC) installed in the underground Crows Nest and Waterloo stations.  
 
IBC works have been completed on these new underground stations as part of the transformative Sydney Metro City and Southwest project.

IBC allows first responders to access uninterrupted radio communications during emergencies and is an important part of expanding NSW’s critical communications network, giving NSW Emergency Services Organisations (ESOs) and Essential Services access to the PSN indoors or underground during an emergency.

For example, when a paramedic is in a building or tunnel attending to a call out, reliable and consistent network coverage to receive or report information about the patient or the location can be lifesaving.

With most of the NSW Ambulance’s operational work, 25% of Fire and Rescue NSW’s incidents occurring inside or near buildings and structures and over 60 agencies, organisations, utility and essential services also using the PSN, IBC is a critical part of expanding the reach of the PSN to help keep people and places in NSW safe and connected.

IBC systems are installed as a base station within a tunnel to distribute radio signals, ensuring strong and continuous PSN coverage throughout the tunnel. IBC solutions can also cover areas with significant public use, such as hospitals, road tunnels, shopping centres, recreational arenas and airports.

Both the state-of-the-art Crows Nest and Waterloo Metro stations, built 25 metres underground, have integrated IBC solutions, which will ensure the safety of an expected 19,000 commuters daily.

The IBC integration provides a critical advance to the expansion and reliability of the PSN, whilst supporting our ESOs and Essential Services to stay connected, as they work to maintain the safety of communities across NSW during incidents and emergencies.