Pursue Better Service - Hytera is being with Arauco Health Service
As an added value, Hytera DMR digital radio communication also has the text messaging service that allows them to send information such as address, name of a patient, the status of the unit, etc.
Background
Arauco Health Service in Chile, dedicated to being a health care network of excellence, focusing on the people they serve, is inspired by the desire to achieve conditions of greater social justice and equity. It plays a very important part in serving the people in its region and provides timely health care in warm and respectful treatment.
Challenges
Arauco Health Service is pursuing best service to all the people in its region with the assistance of the health service resources such as doctors, nurses and ambulances. Since these resources are always in short supply for the community, effective dispatching of these resources becomes every important. This requires a communication system that can effectively coordinate transportation in ambulances, assistance to people serious, and enhance response time, awareness of the units to optimize resources.
Solutions
Acmetel, Hytera partner in Latin America, understood Arauco Health Service's demands and provided Hytera DMR digital radio communication solution with GPS system to better manage the use of ambulances and people who come to the sites to offer the necessary assistance to the community.
As an added value, Hytera DMR digital radio communication also has the text messaging service that allows them to send information such as address, name of a patient, the status of the unit, etc. The whole monitoring system can be accessed and managed through a computer designed for this service via the SafeSYT software.
Hytera MD78X mobile GPS equipment, portable terminal VHF, PD78XUHF and PD78XG were selected for communication. The mobile terminals were deployed in ambulances with back-to-back repeater solution, which enabled the paramedics to communicate freely across the band between VHF and UHF. The ambulance crew had a portable terminal of UHF to extend communication areas in case of some areas didn't have VHF.
Besides, they also purchased RD98XV repeater to extend the communication coverage of all computers in the systems, which ensured all users could properly communicate.
Why choose Hytera?
For Acmetel, it is very valuable to know that Hytera’s communication solution provide a better health service to the community. The implemented solution of Hytera DMR digital radio communication with voice, data and GPS in the VHF and UHF results in providing better health service for the community with better response time. All this make Acmetel doubly rewarding.
Acmetel held a demonstration in which Hytera products' functions, features and benefits were well performed, which helped customer to see how Hytera solve their problems and serve more. They believed that the implemented solution of Hytera DMR digital radio communication with voice, data and GPS in the VHF and UHF would result in providing better health service for the community with better response time. Finally, the customer decided without doubt to choose Hytera's products which would support them to achieve their communication objectives and transfer to digital equipments in a single step without discarding their analog equipments.
Source: Hytera
