Control rooms  |   Narrowband  |   Broadband  |  2024-08-13

Western Australia Police Improves Response To Family Violence With Motorola Solutions’ Technology

Source: The Critical Communications Review | Gert Jan Wolf editor

Innovative mobile application streamlines reporting and collaboration with partner agencies

Western Australia Police Force (WA Police Force) is helping its front-line police officers provide better support for victims of family violence through a smart mobile application from Motorola Solutions. The application, PSCore, has been expanded to enable officers to record a wider variety of incidents from the field and automatically alerts partner agencies and support services when family violence reports are submitted.

“When police officers respond to an incident, they need accurate and relevant information to inform their decisions while keeping themselves and community members safe,” said Superintendent Dean Snashall, Technology Portfolio, WA Police Force. “The addition of a new family violence reporting capability is another way this mobile application helps our officers to respond to different kinds of incidents.”

By supporting WA Police Force officers with a risk assessment framework and a summary of the family violence history of offences, Motorola Solutions’ PSCore application has enabled noteworthy improvements in compliance levels and workflows for all family violence reports.

The application integrates critical operational information from multiple systems, presenting it through a single, intuitive interface. Deployed across WA Police Force's entire fleet of 6,500 mobile devices, the solution represents a key part of its digital policing strategy to leverage technology to improve productivity, incident awareness and safety for officers and the public alike.

“By providing access to critical back-end databases including computer aided dispatch and records systems, our smart mobile applications help front-line personnel to complete key operational tasks from wherever they are, allowing them to work with greater focus, accuracy and speed,”

said Con Balaskas, managing director for Australia and New Zealand, Motorola Solutions.

PSCore recently won a WA Police Force Recognition of Excellence Award for the agency’s  Family Violence Division.